Shipping & Delivery

Thank you for choosing Outari! We are committed to providing a seamless shopping experience. Below, you’ll find our shipping and delivery terms for both ready stock and pre-order items. Please review this information carefully.

Shipping Methods:

We offer a range of shipping options to suit your needs, including standard and express delivery (available only for ready stock items). Once shipped, delivery typically takes 3-7 business days, depending on your location and the selected shipping method.

Pre-order Items:

Pre-order items will be processed as soon as they become available. You will receive updates regarding the estimated shipping date via Telegram .

Shipping Costs:

• Domestic Shipping: Enjoy FREE delivery on all orders within Cambodia. This free shipping is available through standard shipping methods.
• International Shipping: We offer international shipping. For details on shipping locations beyond Indonesia, please contact us via Telegram.

Reporting Issues:

If you receive a defective or incorrect item, please follow these steps:

1. Contact Us: Reach out to our customer service team via Telegram as soon as possible.
2. Provide Details: Share your order number, a description of the issue, and any relevant photos.
3. Receive Instructions: Our team will review your request and respond promptly with the next steps.